(2017, March) | Useful to Parent Centers and other service providers who work with diverse populations.

As communities become more culturally and linguistically diverse, community-based service organizations (CBOs) are called to do more to reduce disparities in access and use of important social services. An important strategy is developing cultural competency—behaviors, attitudes, and policies that enable CBOs to work effectively in cross-cultural situations.

This 30-page resource guide identifies easily accessible resources on cultural competency that CBOs can use to become more responsive to the needs of their targeted populations, and to help attract funds to support their important work. Below we provide the Table of Contents for the guide, to give you an snapshot of the kinds of information and resources you’ll find within.

Find the guide online at:

Producer of the Guide
The National Research Center on Hispanic Children and Families, a project funded by the Administration for Children and Families at the U.S. Department of Health and Human Services.

Guide’s Table of Contents
1. Defining and Understanding Cultural Competency
2. Choosing Interventions for Diverse Populations
3. Conducting a Needs Assessment
4. Measurement Considerations for Diverse Populations
5. Collaboration Through a Diversity Lens
6. Workforce Diversity—Organizational and Staffing Capabilities
7. Budgeting—The Cost of Responsiveness to Serving Diverse Populations

Table 1. Resources for defining and understanding cultural competency
Table 2. Resources addressing the understanding of diverse populations
Table 3. Resources for conducting a needs assessment
Table 4. Resources for measurement and measure considerations
Table 5. Resources for collaboration tools
Table 6. Resources for organizational and staffing capabilities
Table 7. Resources for budgeting

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